Privacy Policy

Last updated: 14 October 2026

Who we are

MeyCraft Carpentry Solutions is based on South Africa's West Coast and operates under MeySafa (Pty) Ltd, a company registered in South Africa. We are the Information Officer responsible for the personal information described in this policy. You can reach us at [email protected] or +27 60 972 3172. A postal/physical address is available on request.

MeyCraft is covered by Public Liability and Contractors Risk Insurance for all carpentry work carried out.

What we collect

When you use our contact form, we collect the information you choose to provide: your name, phone number, email address, service area, the type of service you need, and your project details.

When you browse our site, our Meta Pixel (see "Cookies & Tracking" below) automatically collects technical information such as your browser type, device information, pages visited, and general location, for advertising and analytics purposes.

Why we collect it

• To respond to your enquiry and provide a quote for carpentry services
• To understand how people find and use our site
• To measure and improve our Facebook/Instagram advertising, including showing our ads to people likely to be interested in our services

How we share it

We use the following third-party services to operate this site:

• Web3Forms — delivers your contact form submission to our inbox by email. See Web3Forms' privacy policy.
• Meta (Facebook/Instagram) — our Meta Pixel shares browsing and interaction data with Meta Platforms, Inc. for advertising purposes. See Meta's privacy policy.

We do not sell your personal information to anyone.

Cookies & tracking

This site uses the Meta Pixel, which places cookies in your browser and collects data about your visit to help us measure ad performance and show relevant ads. You can control or opt out of this tracking through your browser's cookie settings, or through Meta's own Ad Preferences.

How long we keep it

We keep enquiry details for as long as needed to respond to you and follow up about your project, and no longer than necessary unless we're required to keep records for longer (for example, for tax or legal purposes).

Your rights

Under South Africa's Protection of Personal Information Act (POPIA), you have the right to:

• Ask what personal information we hold about you
• Ask us to correct or delete it
• Withdraw your consent to being contacted or marketed to, at any time
• Object to our processing of your information
• Lodge a complaint with the Information Regulator of South Africa if you believe we've mishandled your information

To exercise any of these rights, just contact us at [email protected].

Security

We take reasonable technical and organisational measures to protect your personal information, but no method of transmission over the internet is 100% secure.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last revised.